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The Arrow Solution

Introducing STEPS® Total Protection System

STEPS®
Sustainability Through Environmental Practices and Solutions™

Family owned and operated since 1964, Arrow Exterminators® goes  Beyond the Call® to protect your family's health and property while caring for our environment. We've always believed you don't have to be tough on the planet to be tough on bugs. Today, that belief has transformed into an exciting company-wide movement that is reflected in every step of the way we do business. Arrow Exterminators proudly presents the STEPS® Total Protection System. STEPS, short for Sustainability Through Environmental Practices and Solutions, is redefining what true protection is all about.

STEPS goes beyond pest and termite control. It goes beyond your property line. It goes Beyond the Call to focus every member of our team on providing your family with a healthier home, community and planet. Never before has there been an approach to pest and termite control that we can all feel this good about.

How the STEPS® Total Protection System works

We utilize Integrated Pest Management, or IPM, as part of the STEPS Total Protection System. Widely accepted as the most environmentally friendly approach to pest control, IPM is a straightforward, three-step process:

1) Inspect to pinpoint pest issues
2) Identify not only the pest, but the true cause of the problem
3) Treat in the most environmentally responsible way to alleviate current issues and help prevent any
future recurrence

IPM is a forward-looking, collaborative process that relies on a partnership between you and your licensed Arrow Exterminators Service Professional. The result is a comforting feeling that comes from knowing your family and home will be protected against pest-related health and property threats - along with the reassurance you're doing the right thing not just for your investment, but for those around you.

A Whole-Home Evaluation That's as Careful as It Is Thorough

Your relationship with Arrow Exterminators begins with a whole-home evaluation. During this visit and all that may follow, we never forget that it's not just a house, but your family's home. We take every precaution to treat it with the same respect and care that you do.

After discussing any signs of infestation you may have seen, our Home Evaluator carefully surveys your property for potential entry points and signs of pest activity that are often difficult to detect with the untrained eye. This essential first step is very thorough. It includes the inspection of every part of your home that can potentially allow entry for pests and termites…which can be very different from one another. A termite invasion typically begins at the soil, often involving the assessment of some hard-to-reach areas. Common pests like ants and cockroaches aren't limited to attack from the ground and will use numerous other points of entry, such as gaps around windows and doors or even at the roofline.

The STEPS Total Protection System looks closely at the total picture, top to bottom, inside and out. It's the only way to determine the real root of any pest problem, as well as the best way to solve it.

Treating Common Household Pests - A Difference You'll See Right Away.

With the STEPS® Total Protection System, customers are immediately impressed by the expertise of their Arrow Exterminators Service Professional and the effectiveness of the service itself. Our highly trained and licensed professionals are able to treat your home for most common pests like ants, cockroaches, fleas, pantry pests and more.

Our innovative approach allows us to provide you with a pest-free environment both inside and outside your home, and peace-of-mind in knowing you are protecting your family's health and property in the most environmentally responsible manner available today. It truly is a Total Protection System.

So much more to feel good about…

Your total satisfaction is guaranteed.*
With the STEPS Total Protection System, all of our services are 100% guaranteed. We've built our reputation on standing by our customers with the best guarantee in the business.


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