News


Friday, September 29, 2017

Arrow Exterminators Announces the Strategic Acquisition of BugMaster Exterminators, Inc. in Mobile and Daphne, AL

Merger Provides Strength on the South Alabama Gulf Coast

Atlanta-based Arrow Exterminators is pleased to announce the merger and acquisition of BugMaster Exterminators, Inc., a full-service company specializing in residential and commercial pest and termite control with locations in Mobile and Daphne, Alabama.  This transaction further strengthens Arrow ‘s presence in the Gulf Coast region of Lower Alabama and allows Arrow to expand and reach more residential and commercial customers with a full line of services.

“We are delighted to welcome the customers and team members of BugMaster Exterminators to the Arrow family,” said Emily Thomas Kendrick, President and Chief Executive Officer of Arrow Exterminators. “BugMaster’s service pledge to their clients and desire for providing an outstanding customer experience makes this not only a perfect fit, but a strategic one as well.”

“When we started thinking about finding a home for our employees and customers a few years ago, we knew exactly what we were looking for – a company that treated people just like we have done for the past 42 years.  We knew that flawless customer service and a passion for how employees are treated was critical.  We found that in Arrow Exterminators and are proud to be part of the family,” said owner Frank Alardo. “An opportunity for growth was also a critical piece of our decision-making progress and we knew there would be growth opportunities for our employees as well as an expanded range of services to offer our customers. All of my employees will continue their careers with Arrow Exterminators.”

“Established in 1975, BugMaster Exterminators is extremely well regarded in the state of Alabama and we feel honored to have this solid, knowledgeable team of professionals join the Arrow family.  Having multiple locations in both Baldwin and Mobile counties is strategic to our objectives as we continue to grow to $300 Million and Beyond.  We are continuously looking to merge with high quality companies who share our goals, principles and culture and we believe we found the ideal fit with BugMaster,” stated Tim Pollard, Senior Executive Vice President and Chief Operating Officer.

BugMaster Exterminators will complement the other Arrow Exterminators offices along the Gulf Coast and will ultimately operate as Arrow Exterminators.