I have been doing business with Arrow finishing up our third year. John B. has been our tech the whole time. I just want to let you know the KIND of employee you have. He has always gone over and above what I would expect. I run a pet lodge and on Sunday afternoon we had a swarm of bees decide to make our front door their home.
I contacted John and within a half of an hour he was here handling the problem, calmly and professionally. This was a very panicky situation for me, with my business opening within an hour. I cannot say enough good about this man and I wanted you to know what an outstanding employee you have working for you. Running a business of my own, I know how important it is to have people of John's quality working for you. I just want to thank you again for the great service you provide.
On your card it states "Beyond the Call". That's where there should be a picture of John!
Judy M. - Owner, The Pet Lodge
I just wanted to drop you a line and tell you how happy we have been with our new technician LeFranz. We liked our last guy as well. LeFranz has been very polite and helpful and his customer service has been great! We are happy to have him servicing our hospital.
Anjanette Q. - Practice Manager, Riverstone Animal Hospital
It is with great pleasure that I am recommending Arrow Exterminators to you. I am a District Manager with Concord Management, Ltd. and have had the privilege of working with Arrow's Commercial Service Center Manager since September of 2011.
It has been a pleasure working with Arrow Exterminators. I have found their service to be professional, efficient, and timely. On many occasions, they have actually gone above and beyond to ensure our needs were met. They treat every client with respect. Your service center manager is always available by phone or email if we ever run into a problem. He always completes my spur of the moment issues the same day.
I am recommending Arrow Exterminators with a peace of mind knowing they will provide you with great service on exemplary manner.
Rhea C. - District Manager, Concord Management, Ltd.
Our office in Macon, GA uses Arrow Exterminators in all of our managed medical office buildings. We have used Arrow for many years and for sure since 2002 when I began working in this office. Managing medical buildings and the suites within these buildings can be very challenging. One of the areas of management I am responsible for is pest control. This responsibility has been a pleasure due to the technician assigned to our buildings. He goes above and beyond the call of duty. Our Tenant requests are always an “emergency”. He makes every effort to handle these requests within 24 hours and many times much quicker. He’s very knowledgeable and very accommodating. Most of all, he is very respectful of our tenants and their needs. It is certainly a pleasure to working with him, and I highly recommend Arrow Exterminators for your pest control needs.
The Arena business is a tough environment to maintain a pest free environment. Doors are open constantly, shipments are received daily, and concert road cases are trucked from other venues and rolled in from other locations. The building is never 100% sealed from the outside.
We partnered with Arrow Exterminators more than 5 years ago. Their professional approach to green pest control has aided us in our LEED Certification process as well as maintaining our environment. Their technicians are well trained and professional. They are on call and take the extra steps to ensure we plan ahead for seasonal changes that could bring a future issue.
Arrow’s Commercial Service Center Manager is more than a manager at Philips Arena. He is a solid professional who adapts to the environment and a resource for the staff. He is respected in our company and provides that extra level of attention that completes our team. When a vendor is a true partner, he is a team member and never looked on as a contractor. That is what he and Arrow bring to our team.
I am happy to call Arrow, Team Members, partners, and friends at Philips Arena.
Barry H. - VP Operations, Philips Arena
We wanted to take a minute to let you know how very much we appreciate having Arrow as our pest control vendor. So many times we go thru life complaining about something or the other, but rarely let companies know when they are doing everything right.
The Property Manager and I were talking this morning about our Arrow service professional and how fortunate we are to have the relationship we have with Arrow. It doesn’t seem to make any difference when we call with a problem, she gets right back to us. She adjusts her time so she can come by and take care of our tenants. I don’t have to tell you how much that means to people in the management office. Our goal is to keep our tenants happy, and we believe that is exactly how Arrow feels about their clients.
Thanks again for providing stellar people, and thanks for assigning her to us! I’m sure she makes all her assignments feel the exact same way; that just seems to be her personality, and that is rare today to have a dedicated employee like that. We have a feeling that Arrow looks for that kind of character and dedication in all they seek to employ.
Melba J. - Property Administrator, Gaedeke Group, LLC
On behalf of Country Club Active Learning, we would like to let you know that our Arrow technician is an amazing inspector and she's always looking for ways to do things even better. She comes Saturday mornings and is always willing to go the extra mile to ensure all our exterminating needs are met. I like that she always has a smile on her face and has been stable in our school (we like stability). She truly enjoys what she does and it’s rare to see employees that truly enjoy what they do. She's an A+ Arrow Exterminator Employee and we are blessed to have her.
I just thought that you should know the kind of employee you have. Enjoy your day!
Nader’s Pest Raiders, a part of the Arrow Exterminators family of companies, services all of my Tropical Smoothie Café restaurants. They are extremely courteous and professional from start to finish. Our service is done weekly/monthly by a reputable service professional who arrives promptly at our desired time. The job is done right and we have seen great results. We switched all of our Cafes over to Nader’s Pest Raiders this year and will be working with them on future deals that are in various stages of development. We would highly recommend Nader’s Pest Raiders. Thank you for the great service.
Nick C. - Multi Unit Operator, Tropical Smoothie Café