The STEPS® Total Protection System™ from Arrow Exterminators

Family owned since 1964, Arrow Exterminators goes Beyond the Call® to protect your family's health and property while caring for our environment. We've always believed you don't have to be tough on the planet to be tough on bugs. That belief has led a company-wide transformation in the way we do business - the STEPS® Total Protection System from Nader's Pest Raiders. STEPS, short for Sustainability Through Environmental Practices and Solutions, has redefined what true protection is all about.

STEPS goes beyond pest and termite control. It goes beyond your property line. It goes Beyond the Call to focus every member of our team on providing your family with a healthier home, community and planet. Never before has there been an approach to pest and termite control that we can all feel this good about.

How the STEPS Total Protection System Works

We utilize Integrated Pest Management, or IPM, as part the the STEPS Total Protection System.  Widely accepted as the most effective and environmentally friendly approach to pest control, IPM is a straightforward, three-step process:

  1. Inspect to pinpoint pest issues
  2. Identify not only the pest, but the true cause of the problem
  3. Treat in the most environmentally responsible way to alleviate current issues and help prevent any future recurrence.

IPM is a forward-looking, collaborative process that relies on a partnership between you and your licensed Arrow Service Professional.  The result is a comforting feeling that comes from knowing your family and home will be protected against pest-related health and property threats - along with the reassurance you're doing the right thing not just for your investment, but for those around you.


Arrow is proud to be Green Pro Certified by the National Pest Management Association. Click here to learn more about this certification.

Carrying our Commitment Beyond your Property Line

Arrow Exterminators strives to make every aspect of our business as environmentally friendly as possible. This company-wide commitment to the planet has led us to implement such changes as:

• Aggressive recycling initiatives
• Comprehensive office energy use reduction programs
• Replacing paper-based communications with electronic wherever possible
• Environmentally responsible purchasing plan
• Constant improvements in fleet operations to increase fuel efficiency

Arrow Exterminators - A Proud History of Going Beyond the Call

With the introduction of the STEPS Total Protection System, Arrow Exterminators continues to demonstrate our dedication to going Beyond the Call for our customers. Here are a few other things to keep in mind as you consider making us your long-term partner:

  • Arrow Exterminators, a family-owned business headquartered in Atlanta, has been proudly operating since 1964.
  • We are committed to offering innovative services designed to protect the health of your family and your home.
  • With a modern fleet of more than 1200 vehicles and over 77 locations throughout the United States, Arrow Exterminators can provide all of your pest, termite and home services when and where you need us.
  • Arrow Exterminators employees are proud to live and work in the communities we serve.
  • With the STEPS Total Protection System, all our services are 100% guaranteed.* We've built our reputation on standing by our customers with the best guarantee in the business.
  • Member of National and State Pest Control Associations, Home Builders Associations and Local and State REALTOR® Associations.
  • Arrow Exterminators is QualityPro Certified by the National Pest Management Association, Inc., a third-party verified certification earned by only 1% of the nation's pest control companies. It represents a dedication to professionalism, excellence and environmental responsibility, and assures you that the Service Professional in your home has undergone a thorough background check and drug screening.
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