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Tuesday, August 15, 2023

Emily Thomas Kendrick Receives the 2023 Atlanta Journal-Constitution’s Large Company Leadership Award


ETK on stage

Emily Thomas Kendrick, Chief Executive Officer of Arrow Exterminators, has been recognized with the Top Leadership Award in the large company category by the Atlanta Journal-Constitution for the second time in the past three years. This distinction not only highlights Kendrick's exceptional leadership but also celebrates Arrow Exterminators' achievement as the #1 Top Workplace in Atlanta. This esteemed recognition is a result of valuable feedback provided by team members, gathered through a thorough third-party survey conducted by Energage LLC, a reputable provider of technology-driven tools that enhance employee engagement. The survey meticulously assesses various aspects of workplace culture, encompassing alignment, execution, connection, and other crucial dimensions.

Expressing her thoughts, Emily Thomas Kendrick remarked, “I am truly honored by this accomplishment, and I want to emphasize that it's a collective effort. This achievement is a testament to the entire leadership team at Arrow and the remarkable dedication of our 3,300+ Rock Stars who consistently excel day in and day out. They are an exceptional group of individuals, demonstrating unparalleled hard work and commitment. Their embodiment of true servant leadership is a constant source of inspiration for me, and I wish to share this victory with all of them.”

Shay Runion, Chief Human Resources Officer and Senior Vice President of Professional Development at Arrow Exterminators, lauded Emily's leadership style, stating, “Emily leads with unwavering passion and a genuine concern for each team member. Her ability to galvanize the team is unlike anything I've seen before. Her transparent leadership fosters a willingness among people to exceed expectations. She motivates all of us to be better team members, family individuals, and contributors to the community.”

Reflecting on the organization's values, Kendrick further elaborated, “My grandparents laid the foundation of Arrow Exterminators with the belief that treating team members with respect, like an extended family, would translate into exceptional customer service. This principle has endured for the past 59 years, serving as a cornerstone of our success. My family and I take immense pride in the leadership and enthusiasm exhibited by our team members, and we express our gratitude to them for their role in shaping this outstanding company!”